Ayuda

Guías y respuestas a las preguntas más frecuentes sobre Strona Weselna.

Por ahora los artículos de ayuda solo están en inglés y polaco.

Invitados

How to add guests: one by one or imported from Excel or CSV

Adding guests one by one and importing a list from Excel or CSV: required columns, limits, duplicates, and what happens after the import.

RSVP

A guest says they RSVP'd but I see no response

What to check, step by step, when an RSVP response does not show up in the panel: publishing, deadlines, duplicate entries, and form limits.

Configuring RSVP: turning it on, deadlines, and custom questions

How to open RSVP, set deadlines and the per-invitation guest limit, add custom questions, and where to find your guests' responses.

Centro de mensajes

Guest Messaging Centre: RSVP reminders and quick updates

How to enable two automatic RSVP reminders with Premium and send an urgent email update, such as a venue change.

Invitaciones

Easy-read mode for guests: larger text and a shareable link

How guests turn on larger text, how couples copy a ready-made link, and how to print a wedding details sheet.

Invitations and QR codes: how to use them

How to group guests into invitations, track delivery, download QR codes for wedding invitations, and what to do when a code does not recognise a guest.

Galería

Photos and gallery: limits, formats, and cropping

How many photos the wedding page gallery holds, which formats we accept, why photos look cropped, and how to change the gallery layout.

Facturación

Getting a refund for your wedding page and the right of withdrawal

How to request a full refund within 30 days whether published or not, what happens to the page, and how to file a complaint.

What a wedding page costs: Standard, Premium, and your VAT invoice

Standard (149 PLN) and Premium (249 PLN) package prices, the 100 PLN upgrade, payment methods, and the automatic VAT invoice you download in the panel.

Configuración

How to publish your wedding page and protect it with a password

Where the Publish button is, how the guest URL works, how to turn on password protection, and what to check when publishing fails.

General

How to delete your account and all data (and undo it within 30 days)

Deleting your account yourself step by step, the 30-day grace period, what happens to your guests' data, and what is retained afterwards.

First steps: from purchase to a published wedding page

A step-by-step guide from first login to a published wedding page: the setup wizard, the dashboard checklist, and the 14 free publishing days.

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