Help
Guides and answers to the most common questions about Strona Weselna.
Guests
RSVP
A guest says they RSVP'd but I see no response
What to check, step by step, when an RSVP response does not show up in the panel: publishing, deadlines, duplicate entries, and form limits.
Configuring RSVP: turning it on, deadlines, and custom questions
How to open RSVP, set deadlines and the per-invitation guest limit, add custom questions, and where to find your guests' responses.
Message center
Invitations
Easy-read mode for guests: larger text and a shareable link
How guests turn on larger text, how couples copy a ready-made link, and how to print a wedding details sheet.
Invitations and QR codes: how to use them
How to group guests into invitations, track delivery, download QR codes for wedding invitations, and what to do when a code does not recognise a guest.
Gallery
Billing
Getting a refund for your wedding page and the right of withdrawal
How to request a full refund within 30 days whether published or not, what happens to the page, and how to file a complaint.
What a wedding page costs: Standard, Premium, and your VAT invoice
Standard (149 PLN) and Premium (249 PLN) package prices, the 100 PLN upgrade, payment methods, and the automatic VAT invoice you download in the panel.
Settings
General
How to delete your account and all data (and undo it within 30 days)
Deleting your account yourself step by step, the 30-day grace period, what happens to your guests' data, and what is retained afterwards.
First steps: from purchase to a published wedding page
A step-by-step guide from first login to a published wedding page: the setup wizard, the dashboard checklist, and the 14 free publishing days.
Ready to start?
See what the Standard and Premium packages include, and build your wedding website for free before you pay.
Still need help?
Write to us, describe the situation briefly, and we will take care of it.
We reply within 2 business days.
If 2 business days pass without a reply, write to us again quoting the same subject.