Help
Guides and answers to the most common questions about Strona Weselna.
Guests
RSVP
- A guest says they RSVP'd but I see no responseWhat to check, step by step, when an RSVP response does not show up in the panel: publishing, deadlines, duplicate entries, and form limits.
- Configuring RSVP: turning it on, deadlines, and custom questionsHow to open RSVP, set deadlines and the per-invitation guest limit, add custom questions, and where to find your guests' responses.
Message center
Invitations
Gallery
Billing
- Getting a refund for your wedding page and the right of withdrawalHow to request a full refund within 30 days whether published or not, what happens to the page, and how to file a complaint.
- What a wedding page costs: Standard, Premium, and your VAT invoiceStandard (149 PLN) and Premium (249 PLN) package prices, the 100 PLN upgrade, payment methods, and the automatic VAT invoice you download in the panel.
Settings
General
- How to delete your account and all data (and undo it within 30 days)Deleting your account yourself step by step, the 30-day grace period, what happens to your guests' data, and what is retained afterwards.
- First steps: from purchase to a published wedding pageA step-by-step guide from first login to a published wedding page: the setup wizard, the dashboard checklist, and the 14-day trial.
Still need help?
Write to us, describe the situation briefly, and we will take care of it.
We reply within 24 hours.
If 24 hours pass without a reply, write to us again quoting the same subject.